Meet Iristick at Field Service Europe in Amsterdam

Kirby De Jode, CEO of Iristick, will be at Field Service Europe from October 26 to 28, 2026, at Hotel Okura Amsterdam.

Kirby brings the Iristick.G3 smart glasses along, so you can put them on and try a live remote assistance call yourself. Want to make sure you meet? Send Kirby a message on LinkedIn or, if you're attending, request a meeting through the event app.

Why do field service teams look at smart glasses?

In many service organizations, the first answer to a tricky fault is still a drive. A new technician gets stuck and calls in a senior colleague, a plant waits for the machine builder to send someone, or a customer phones your helpdesk and an engineer heads out. Every one of those trips costs hours, while the equipment stands still.

Yet in most cases, the expert only needs to see the problem to solve it. Smart glasses give them that view from wherever they are: they look along with the technician, guide each step, and the technician never has to put down their tools.

What can you try in Amsterdam?

• Iristick.G3, our newest smart glasses. They double as certified safety eyewear, carry a wide and a zoom camera right at eye level, and run on the phone you already have, connected with a single USB-C cable.

• Iristick.Assist, the remote assistance app included with every pair at no extra cost. Your expert simply clicks a link and is in the call, without creating an account or installing anything. With Assist Premium, a supplier or specialist can join the same call, and the expert can draw on the image or share their screen.

• Iristick.Teams, which brings the glasses into the Microsoft Teams environment your company already works in. A good fit for Microsoft 365 users who want to keep recordings of calls as training material.

• Iristick.SDK, for teams that want to connect the glasses to their own field service, ERP or CMMS system. You can't try it on the spot, but Kirby can tell you how it works and what other teams have built with it.

What have field service teams measured?

At Engie, senior experts save about 4 hours of travel a week. Instead of driving out, they join their colleagues on the job through the glasses, and younger technicians feel more confident knowing an expert is only a call away.

Handtmann resolves 97% of its customers' support cases within 30 minutes by guiding the technicians on site remotely through Iristick smart glasses, so nobody has to wait for an engineer to arrive. Read more on our field service page.

How do you meet Kirby?

Iristick has no stand at the event, so send Kirby a message on LinkedIn and she will come to you. Already attending? Just request a meeting through the event app. Either way, you get to put the glasses on and see for yourself how quickly an expert joins the job.

Can't make it to Amsterdam? Start with our new ROI calculator and see what remote assistance could save your team. Then book an online meeting, and Kirby will happily go through the numbers with you.

Want to test it on your own work first? The six-week trial program lets your own technicians use the glasses and software on real jobs. If you decide to buy, the trial fee is deducted in full.