Iristick.Assist Premium: bring more people into the call

From July 1, 2026, Iristick.Assist Premium is available. It builds on the free basic version of Iristick.Assist that comes with every pair of Iristick smart glasses, and adds what bigger jobs ask for: up to four people on one call, drawing on the image and screen sharing.

Assist Premium costs €300 per pair of glasses per year, excl. VAT. As with the free version, nobody needs an account to join.

Why is one expert not always enough?

The free version of Iristick.Assist is a one-on-one call: the person wearing the glasses and one expert. That covers most troubleshooting, a second opinion or a guided repair.

Some jobs need more people. A maintenance technician calls the machine supplier, and the supplier wants their own specialist to look along. A home care nurse calls a wound care specialist, who wants a colleague's opinion before deciding. A trial manager walks a field while both the customer and the agronomist need to see the same plot. Until now, that meant a second call or someone traveling after all.

What does Assist Premium add?

Assist Premium keeps everything in the free version and adds three things:

• Up to four participants. The wearer can invite up to two extra experts into a call, from inside or outside the organization. Each one joins from a browser link.

• Drawing on a frozen frame or photo. The expert freezes the live image or opens a photo and draws on it, so there is no doubt which valve, wire or leaf they mean.

• Screen sharing. The expert shares their screen with the wearer, for example a schematic, a manual page or a work order, right in the display of the glasses.

What stays the same in every version?

The basics of Iristick.Assist are the same in the free version and in Premium:

• No accounts, no IT setup. The wearer sends a link through Teams, WhatsApp, SMS or email, and the expert opens it in a browser. Nothing to install on the expert's side.

• Fixed rooms. Save the rooms your team uses most, such as "Wound care" or "Line 3 support". A call opens with one press or one voice command, and the expert knows where to find it.

• Private by design. Calls run peer-to-peer and are end-to-end encrypted, with all servers in the EU. No video is recorded, and Iristick stores nothing.

• Face blurring. The wearer can switch on face blurring, so the expert sees the work and not the people around it.

• Full-resolution photos. The expert takes photos with the glasses' camera from the browser, and they arrive uncompressed, even on a weak connection.

• Zoom and pointer. The expert zooms in on details and points at what they mean, right in the wearer's display.

Assist and Assist Premium side by side

• Price: Assist is free with every pair of glasses. Assist Premium is €300 per pair of glasses per year, excl. VAT.

• Participants: Assist runs 1:1 calls. Assist Premium takes up to 4 participants.

• Included in both: video, audio, zoom, pointer and photos, face blurring, peer-to-peer end-to-end encryption, no accounts needed, fixed rooms.

• Assist Premium only: drawing on a frozen frame or photo, and sharing the expert's screen.

Assist Premium or Iristick.Teams?

Both bring several people into a hands-free call. The difference is who can join and where the call lives.

• Price: Assist Premium is €300 per pair of glasses per year, excl. VAT. Iristick.Teams is €365 per pair of glasses per year, excl. VAT, plus Microsoft 365.

• Who can join: Assist Premium takes up to 4 participants, anyone with the link. Teams takes as many participants as you need, in your Teams environment.

• Accounts: Assist Premium needs none. Teams needs a Microsoft work account for the wearer.

• Where data runs: Assist Premium runs peer-to-peer, with servers in the EU. Teams runs through Microsoft, under your Teams policies.

• Recording: Assist Premium does not record and stores nothing. Teams calls can be recorded for training.

• Photos: uncompressed in Assist Premium, compressed by Teams.

• Face blurring: included in Assist Premium, not available in Teams.

Choose Assist Premium when you work with suppliers, customers or specialists outside your organization, when privacy is critical, as in healthcare, or when you want to start without involving IT.

Choose Iristick.Teams when your organization already runs on Microsoft 365, when calls need more than four people, or when you want to record calls for training.

How do you get started?

Assist Premium is part of the Iristick.Assist app on Google Play and the App Store, so there is nothing new to install. Existing users upgrade by adding a Premium license for their glasses. Current prices are on the pricing page.

Want to try it on your own work first? The six-week trial program includes all Iristick software, Assist Premium included, and the trial fee is fully credited if you buy.

See how Iristick.Assist puts an expert on the job, or talk to us about your setup.